Terms & Conditions
Welcome to MusclesFrenzy. By accessing or ordering from our website you agree to these Terms & Conditions. Please read them carefully. If you do not agree, do not use the site or place an order.
1. General
MusclesFrenzy operates an online store selling performance supplements and related products. Users must be at least 18 years old to place orders. Use of the website implies acceptance of applicable laws and these terms.
2. Products & Authenticity
We strive to sell only genuine, factory-sealed products obtained from authorized importers and distributors. Product images are illustrative and may vary slightly from the physical item.
3. Pricing & Payment
All prices shown on the site are inclusive of taxes unless stated otherwise. We accept prepaid payments and Cash on Delivery (COD) where applicable.
- Prepaid orders: Free standard shipping across India unless otherwise stated.
- COD orders: A 25% advance payment is required together with an additional ₹300 COD handling fee.
4. Shipping & Delivery
Orders are processed after payment confirmation and generally ship within 1–2 working days. Typical delivery time is 2–6 business days, depending on destination and courier service. Once dispatched, orders cannot be cancelled.
5. Returns, Refunds & Cancellations
Because we sell sealed, personal-consumption products, returns and exchanges are restricted.
| Condition | Refund / Action |
| Product not available (before dispatch) | Advance (25%) refunded in full |
| Customer rejects or does not accept parcel | No refund of advance or COD fee |
| Wrong/damaged item delivered (with proof) | Replacement or refund after review |
Important: The 25% advance payment is refundable only when the product is unavailable with us. If you reject delivery or the parcel is not received due to recipient refusal, the amount is not refundable.
6. Privacy
We respect customer privacy. Personal information is used solely to process and deliver orders and to provide customer support. We do not sell personal information to third parties. See our Privacy Policy for details.
7. Disclaimer & Use
Information on the site is for informational purposes only. Products are not intended to diagnose, treat, cure or prevent any disease. Consult a qualified healthcare professional before using any product. MusclesFrenzy is not responsible for misuse or off-label use.
8. Limitation of Liability
To the fullest extent permitted by law, MusclesFrenzy is not liable for indirect, special or consequential damages arising from product use or website access. Our total liability is limited to the purchase price paid for the product in question.
9. Governing Law & Jurisdiction
These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Delhi.
10. Contact
If you have questions about these Terms & Conditions, contact us:
By using MusclesFrenzy you confirm that you have read, understood and accepted these Terms & Conditions.